Refund Policy
Thank you for dining with QuietMarsh. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 calendar days to request a return from the date you received your order. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, please contact us at +39 041 522 5430.
Exceptions
Some items are non-refundable and non-returnable. These include perishable goods such as food due to health and safety reasons. In the case of items prepared and/or consumed partially or fully, no refunds will be offered. If you are dissatisfied with your order, please contact us directly so that we can address your concerns.
Changes to This Policy
We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page. Changes to this Refund Policy are effective when they are posted on this page.
Contact Information
If you have any questions or suggestions about our Refund Policy, do not hesitate to reach out to us through our provided contact details. Your feedback is crucial for us to ensure we can offer the best service possible.